Front Desk Clerk

Full Time
Upper Marlboro, MD 20772
$12.50 - $13.00 an hour
Posted
Job description

We are looking for well-groomed, friendly hotel front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:

  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.

Hotel Front Desk Requirements: High school qualification or equivalent. Previous hospitality experience would be advantageous. Strong written and verbal communication skills.
*

  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Morning / Evening Shifts

Job Type: Part-time

Pay: $12.50 - $13.00 per hour

Schedule:

  • Day shift
  • Monday to Friday
  • On call
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

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