Front Desk Agent/Night Auditor
Job description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability
COVID-19 considerations:
common area are sanitized hand sanitizer always available at the front desk
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
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