Front Desk Agent - Glacier National Park
Full Time
Columbia Falls, MT 59912
$13.25 an hour
Posted
Job description
Overview:
Now Hiring Summer 2023 Front Desk Agents/Guest Services Associates to LIVE. WORK. EXPLORE in Glacier National Park!
Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.
The Details:
Now Hiring Summer 2023 Front Desk Agents/Guest Services Associates to LIVE. WORK. EXPLORE in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.
The Details:
- Seasonal positions start in late-May to early-June and extend through mid- to late-September 2023 (dates depend on Location)
- Pay Rate: $13.25/hour
- Schedule Varies: Average 40-45 hours/week
- Perks include:
- Affordable employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Free Red Bus Tours (as available)
- Free Glacier National Park season pass
- Exclusive Retail and Dining discounts in Glacier
- $350 Referral Bonus Program
- The adventure of a lifetime!
- Greet and welcome all guests in a friendly manner and interact with them in a positive way.
- Give outstanding services to the guests during check-in and check-out procedures.
- Ensure guest rooms are assigned, issue room keys, and method of payment is processed through Opera (Property Management System).
- Maintain knowledge of services and events that are being offered while at property.
- Create, modify, or cancel hotel reservations.
- Follow Company and departmental environmental practices, safety practices, and policies and procedures
- Other duties as assigned.
Essential Skills and Knowledge:
- Demonstrate strong and excellent communication skills.
- Must be flexible and adaptable to different changes and have good decision making skills.
- Requires strong computer skills to operate Opera Property Management Software (PMS).
- Knowledge of basic math skills.
- Must exhibit outstanding organization and time management skills, goal oriented, and comfortable working in pressure situations.
Physical Requirements:
- Ability to lift and carry up to 15 pounds.
- Stand for up to 8 hours per shift.
- Requires bending, stretching and reaching throughout a shift.
- Working safely with required chemicals.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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