Job description

Established Timeshare Management Company is seeking a qualified applicant to serve as a full-time Guest Services Representative in Las Vegas, Nevada.

Job Description:

Accommodates guests of the resort by performing the following duties.

Essential Duties and Responsibilities

Greet, register, and assign rooms to guests.

Issue room keys.

Answer inquiries about hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.

Have knowledge of surrounding areas and activities.

Answer phones in a courteous manner (e.g. switchboard, house-phones, etc.).

Check-in/out guests according to set procedures in a courteous manner.

Book and confirm reservations (e.g. use time. bonus time, platinum time).

Accurately receive and process monies according to set procedures (e.g. deposits, charges, banks).

File.

Dispatch maintenance and housekeeping requests.

Keep Resort Desk area in a neat and orderly manner.

Compile all daily report information.

Able to work flexible work schedules, which may include opening and closing.

Promotion and sale of resort merchandise.

Actively seek to successfully resolve any and all guest concerns.

Assist in all energy conservation efforts.

Assist in the function and operation of resort activities.

Have knowledge of office machines (e.g. basic computer knowledge, adding machine, copying machine, etc.).

Conduct scheduled activity events for owners and guests as directed by management.

Other tasks as determined by management.

To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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