Job description
Job description
The Front Desk Agent is responsible for productive, efficient and smooth day to day Front Desk operations ensuring exceptional customer service and total guest satisfaction by performing the following duties:
Job Duties:
- Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.
- Handle guest requests, issues, and complaints and proactively resolve in a manner satisfactory to both the guest and hotel.
- Answer guest queries regarding local area facilities and be able to give proper info and directions to these areas.
- Proper telephone etiquette, transferring of calls, and taking detailed messages according to company standards.
- Must be able to work well with others and must be able to work alone.
- Professional, honest, reliable, and adaptable.
- Weekends & holidays a must (flexible schedule is a plus).
- Knowledge of previous hospitality experience a plus.
- Understanding all parts of hotel activity and all other aspects.
- Parking Vehicles (Have valid drivers license).
- Moving bags up to 50 pounds.
Salary: $17.50 per hour up to $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- PM Shift 3pm-11pm
- Night shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
COVID-19 considerations:
Please check our website for all Covid precautions that are in-place
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Ability to commute/relocate:
- Healdsburg, CA 95448: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.