Front Desk Agent

Full Time
West Valley City, UT 84119
Posted
Job description

About us

Dr. Jeffrey P. Adamson DMD is a small business in West Valley City, UT. We are professional and our goal is to provide a comfortable working environment, and to join our fun and friendly staff, .

Our work environment includes:

  • Modern office setting
  • Safe work environment
  • On-the-job training
  • Lively atmosphere

This position will include answering phones, customer service and various other duties related to customer service. Applicants must be comfortable working with patients. Additional qualifications include excellent communication skills, computer literacy, Dentrix software experience and the ability to multitask in a busy, deadline-oriented environment.

Responsibilities:

  • Greet patients and direct them to the appropriate personnel.
  • Handle patient billing questions, assist patient with insurance claims,
  • Answer telephones, post charts, filing
  • Navigate a database to retrieve information for patients
  • Provide general information about the company and its products or services (if applicable).
  • Process payments from Insurance, patients
  • Make patient appointments

*

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • No nights
  • No weekends

COVID-19 considerations:
Common surfaces are sanitized daily, vaccinations are recommended however, not required by patients.

Ability to commute/relocate:

  • West Valley City, UT 84119: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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