Job description

**MUST BE FULLY VACCINATED**

Under general supervision, will perform a variety office service-related function. Tasks may include mail processing & distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs.

Responsibilities

• Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness
• Organize and distribute supplies to client. Verify and log orders upon delivery; Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs; Check all copies produced for quality and accuracy; Produce bound copies of work when requested; Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles; Keep complete and accurate logs of incoming and outgoing facsimiles; Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary
• Perform other administrative duties from inserting, copying and photocopying to faxing as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

• High school diploma or equivalent
• Ability to perform routine functions of most of the equipment & systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
• Basic computer skills preferred
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
• May lift and/or move up to 50lbs.

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Types: Full-time, Temporary

Pay: Up to $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77019: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• General Office Duties: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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