Job description
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team! Fire Damage ConsultantThe Fire Damage Consultant will meet with property owners impacted by fire, water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
RESPONSIBILITES:
Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Join the Paul Davis Team! Fire Damage ConsultantThe Fire Damage Consultant will meet with property owners impacted by fire, water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
- Medical, Dental, Vision & 401(k) benefits
- Paid Holiday, Vacation & Sick Days
- Company Cell Phone
- Advancement Opportunities
RESPONSIBILITES:
- Deliver an experience of extraordinary care while serving people in their time of need
- Responds to emergency property situations and all generated leads
- Educates the consumer on products or services
- Build relationships and communicate Paul Davis services
- Monitor, generate and interpret lead sources (emergency notification systems)
- Provide emergency recovery kits and services to impacted property owners
- Establish and maintain working relationships with local emergency response agencies and local community
- Participate in community events
- Build and maintain a database of customer information
- Manage data in our main operating systems, RMS and PD Connect
- Work with PDRI and PDO Corporate staff on business development initiatives
- All other duties as assigned
- Knowledge of Microsoft Office applications (Outlook, Word, Excel)
- Knowledge of CRM systems
- Customer Service Skills
- Communication skills via email, phone, and face to face
- Administration skills
- Priority Management Skills
- Effective Meetings Skills
- Selling Skills
- Ability to be assertive
- Ability to learn and operate our primary operating systems: RMS, SalesForce, SharePoint, and One Drive
- Ability to coordinate marketing events from start to finish
- Ability to answer and communicate with customers over the phone, email, or face to face
- Ability to work office equipment (fax, scanner, printer, phone system, computers)
- Ability to work independently
- Ability to maintain an acceptable background and MVR check during employment
- Ability to operate a company vehicle safely
- Maintain a level of confidentiality
- High School Diploma or GED required
- Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
- Two plus years’ experience in an outside sales role or customer service role
- Experience with industry software
Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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