Job description

Description: Our Restaurant
The New Taste of The Old West. Theodore’s Dining Room is a fresh culinary experience in a historic and elegant atmosphere. From Fresh Garden Salads and delectable Brussel Sprouts to Bacon-wrapped steaks and tantalizing Buffalo Osso Bucco, Theodore’s Dining Room has something for everyone! Pair any meal with a cocktail from TR’s Tavern, open year round in the historic Rough Riders Hotel in the heart of downtown Medora.
Summary/Objective
Our Fine Dining Servers have a true passion for the hospitality industry and provide the ultimate fine dining experience, through menu knowledge and outstanding attention to detail.
Duties/Responsibilities included, but not limited to:

• Provide guests with friendly, efficient, and memorable service with the main focus on hospitality.
• Have a comprehensive knowledge of service standards, guest relations, customer satisfaction and proper etiquette.
• Ensure compliance with alcoholic beverage control regulations and laws. Check identification of those appearing underage and denies service when appropriate.
• Comply with all food and beverage regulations, complete all training set forth by management.
• Have proficient menu knowledge and familiarity with all the items and ingredients that are served in the dining room.
• Have extensive knowledge of food preparation.
• Adhere to all safety and sanitation specifications set forth by management.
• Maintain a clean and safe working environment.
• Maintain performance standards and motivates team through positive role modeling.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customer’s satisfaction,
• Report all guest issues to management.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant task such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Supervisory Responsibilities

• None

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements: Required Skills/Abilities

• Positive attitude, and excellent interpersonal and communication skills.
• Ability to work as a team.
• Stay guest focused and nurture an excellent guest experience.
• Ability to establish great table service guest relations.
• Strong attention to detail and the ability to multitask.
• Ability to operate point-of-sale systems.
• Clean and neat appearance.
• Willing to learn and follow directions.
• Ability to prevent and solve guest complaints.
• Adhere to restaurant uniform policy at all times.
• Able to report to work as scheduled
• Must be able to communicate clearly.

Required Education and Experience

• Must be at least 21 years old to serve alcoholic beverages.
• Minimum of three years’ experience working a professional fine dining environment with advanced knowledge of fine wines, classic drinks, dining etiquette and steps of service.

Work Environment
This position is in a fine dining restaurant. Evenings, weekends and holidays required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Job Type: Full-time

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