Job description

Who are we?

We are Segra. We are one of the largest independent fiber network companies in the Eastern US. Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in, IP, Ethernet, and dark fiber architectures, as well as high performance data centers throughout the Mid-Atlantic and Southeast regions. In addition, our network powers technology solutions such has Hosted Voice, Security and Cloud.

We have engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. We have over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful. Come join us as we continue to grow and provide our customers a superior customer experience.

Are you ready?

Segra is searching for a dynamic and experienced FIELD OPERATIONS TECHNICIAN III to work in the STAUNTON – HARRISONBURG, VA market.

The Field Operations Technician III is responsible for the day to day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/trouble-shooting associated with transport infrastructure, switching infrastructure and IP/Data networks.

Field Operations personnel will perform “on call” duties as required. The technician will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Qualifications

Education: Associates degree or technical field (industry related) preferred, and/or a combination of job-related experience.

Experience: Minimum of 7-10 years’ experience in Telecommunications field or equivalent education and certification
Key Competencies: Cisco and/or Ciena equipment experience preferred; AC/DC core competency; Central Office/POP infrastructure fundamentals; good driving record; Office 365 suite; reside within 30 minutes of reporting location.
Understanding and use of engineering documents including but not limited to Planning Guide and Project manuscript.
Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
Perform advanced OTDR traces and fiber characterization testing and ability to interpret and understand the results.
Knowledgeable and skilled with DC power to support tertiary and secondary power applications.
Work independently with limited supervision
Perform a wide spectrum of moderately complex assignments requiring analysis, innovation and judgement.
Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.
Proven ability to build and maintain strong working relationships across all levels of the organization.
Ability to assess problems, research alternatives and pursue acceptable solutions while remaining within company guidelines. Must be innovative, able to reset priorities and use resources to meet the needs of the business.

How to apply …
In order to be considered for this opportunity, please visit SEGRA.COM/CAREERS to submit your application and current resume.

Segra offers a robust benefits package to our full-time employees, which may include: Medical, Dental, Vision, Life Insurance, 401K, Tuition Reimbursement, Gym Reimbursement, Vacation/PTO, Holidays, Personal Days, and more!

Segra is an Equal Opportunity Employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA’s personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

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