POSITION ASSIGNMENT

Position Title: Family Support Specialist

Company: STARRY

Status: Full Time

Reports to: Team Supervisor

STARRY Vision: We envision a Texas where every child has a healthy, forever family.

STARRY Mission: We nurture children, strengthen families, and restore hope through counseling, fatherhood, foster care and family preservation services

STARRY Core Values

S Service World-class service is our passion.
T Together We are stronger together.
A Access Everyone is welcome here.
R Responsibility Shared ownership produces successful outcomes
R Relationships Healing happens when people feel safe, secure and loved.
Y You Our clients, community, stakeholders and staff are our priority.

POSITION SUMMARY

Work with families in the community meeting STAR or Universal Prevention eligibility: (1) 0-17 years of age; (2) Runaway youth (either currently or threatening); (3) Truant youth; (4) Abused child (experiencing abuse, insufficient for DPRS case; (5) At-risk youth for other behavioral problem; (6) Youth involved in deferred prosecution with juvenile probation; (7) Youth placed in residential care for family conflict to reunify family.

KEY RESPONSIBILITIES

SKILL BASED COMPETENCIES

Provide leadership for the following:

• Read and respond to office and agency emails and reports (all correspondence)

• Attend meetings (within & outside the agency)

• Travel to satellite locations, as needed

• Maintain accurate mileage records

• Complete monthly statistical sheets with outcome measures

• Computer skills to organize materials, narratives, correspondence, etc.

• Obtain initial psychosocial assessment information and incorporate into client?s plan of service

• Meet metrics of at least 20 sessions per week, billable hours (unless otherwise specified by supervisor due to travel to remote areas or other office obligations)

• Maintain a caseload of approximately 20 to 30 clients receiving weekly and/or biweekly services (as assigned by supervisor)

• Coordinate with all school districts within the service area

• Inform community of STARRY Program (Public speaking engagements/PR visits)

• Rotate on call approximately every 4 months, providing 24-hour crisis intervention and conflict resolution

• Generate a monthly individualized plan of service for each client

• Complete accurate case notes within 48 hours of providing service to clients

• Serve as a resource to the client and family to achieve plan of service goals

• Complete all required trainings, including but not limited to HIPAA, Crisis Intervention, Cultural Humility, Reporting Child Abuse, TBRI and other Evidence-Based Curriculums

• Maintain documentation for standards and contract compliance (progress notes for each substantial client contact)

• Maintain confidentiality of clients

• Provide sessions two evenings a week and participate in weekend events as needed

• Utilize approved evidence-based and promising practices

• Conduct groups within the guidelines of contract

• Provide in-person crisis intervention services as needed

• Transport children, as necessary, to counseling sessions, groups and shelter

• Provide group, individual and family sessions

• Utilize healthy coping skills to reduce secondary trauma

• Use ethical decision-making and seek guidance and supervision, as needed

KEY REQUIREMENTS

QUALIFICATIONS

• Education: Bachelor?s degree in social work or related field

• Experience: One year experience in related area

• Approved criminal background report. Able to satisfy all applicable requirements and DFPS standard requirements

• Good problem solving and decision making skills

• Capable of maintaining a flexible work schedule

• Must be self-motivated with good organization and time management skills

• Commitment to Trauma-Informed Care

• Must possess good written, verbal, social media, and electronic communication skills

• Able to organize, file, and retrieve information

• Flexible and adaptable, able to make changes as needed to meet expectations

• Very strong attention to detail

• Able to operate office machines (e.g. copy, telephone, transcriber, fax)

• Must be computer literate with ability to maintain records electronically

• Must be self-motivated with good organizational and time management skills

• Strong commitment to the mission and vision of STARRY

• Other: Reliable transportation

PHYSICAL REQUIREMENTS

• Ability to travel regularly

• Normal office work

WORKS COOPERATIVELY WITH:

(1) Client Services Specialists; (2) Team Supervisors; (3) Program Staff; (4) Administrative Assistants

ACCOUNTABILITIES

• Reports to the STARRY Team Supervisor