Job description

Valley Central Veterinary Referral and Emergency Center is currently seeking a dedicated and highly dependable experienced person to join our team as a full-time Veterinary Front Desk Coordinator. Candidate must be able to work weekends, nights, and holidays.

Since 1996, VCVREC has been providing the Lehigh Valley area with the highest level of advanced veterinary care and customer service. Our state-of-the-art Referral and Emergency Center, is accredited by the American Animal Hospital Association (AAHA), and offers advanced veterinary services for our referring veterinary community.

We are an 11,000+ sq. ft. state of the art facility offering Emergency and Specialty services including Internal Medicine, Surgery, Oncology, Ophthalmology, Cardiology, Nuclear Medicine, Acupuncture, Behavior, Clinical Pathology, Critical Care, plus an onsite 3D CT Center with hyperbaric oxygen chamber therapy.

We offer a top compensation (shift differential) and benefits package including 401K with employer match, health care, dental, vision, paid vacation, sick days, generous CE allowance, pet discount, EAP, short and long term disability insurance, critical illness, and accident insurance.

You must be a compassionate team oriented person with a positive attitude and a strong work ethic, and have the ability to delivery only the best in patient care and client customer service in a very fast paced work environment.

Our Ideal Candidate will possess the following:

• Must have the ability to provide excellent customer service in a fast paced and high stress environment
• Excellent phone etiquette
• Computer skills (Working knowledge of Cornerstone is a plus)
• Candidate must be personable, confident, compassionate, reliable, and thrive in a fast-paced team environment
• Must possess a positive attitude and a true dedication to patient care
• Ideal candidate has prior experience in the medical or veterinary field

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Work Location: In person

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