Job description
Hires, trains and evaluates department personnel.? Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
? Prepares work schedules for staff based on projected occupancy.
? Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property?s superior standards of housekeeping.
? Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
? Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
? Identifies and resolves problems in a timely manner, and develops alternative solutions.
? Coordinates staff training, including MSDS, OSHA, and safety policies.
? Maintains lost and found.
? Performs room attendant duties, when required.
? Performs other duties as assigned.
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