This position will be a part of the Exception Processing department within Bank Operations. The Exception Processing department is responsible for many critical tasks including, but not limited to, processing transactions that fail to post systematically, building check image return files, managing posting decisions for overdrawn accounts, handling government reclamations and state levies, and processing disputed ACH activity.

Position Requirements:

• Strong work ethic and attention to detail
• Ability to communicate efficiently on the phone and through email to internal customers and business partners
• Aptitude for reading, understanding and following written procedures
• Ability to escalate issues appropriately to management
• Ability to work in a team environment where knowledge-sharing and cross-training is encouraged
• Ability to multi-task and meet deadlines
• Experience with basic computer skills, including but not limited to Microsoft Excel, Word and Outlook

Previous banking experience and/or and Associates degree is preferred, but not required.

Experience

• Previous banking experience and/or and Associates degree is preferred, but not required.

Education

• High School or better

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)