The Event Specialist assists the Event Manager with planning, set-up, execution and follow-up of property functions and events (meetings, weddings, conferences, etc.). The Event Specialist will work to facilitate execution of events per client specifications. The Events Specialist will have a varying schedule and must be willing to jump in and help other departments as needed.

Duties/Responsibilities:

• Set-up/break down banquet meeting space per client instructions, including tables, linens, settings, center pieces, dishes, audio-visual equipment and other event specifications.
• Monitor and maintain cleanliness, sanitation and organization of banquet spaces, before, during and after events.
• Maintain communication with the client contact and Event Manager before, during and after event.
• Provide excellent customer service to all guests.
• Accommodate and anticipate guest needs, respond promptly and efficiently.
• Create signage and applicable merchandising for assigned events.
• Complete administrative work as needed.

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned, and the scope of the job may change as necessitated by business demands.

Education and Experience:

• Exceptional interpersonal skills and be able to interface effectively with customers, staff, vendors and management.
• Customer service experience, preferred.
• General computer knowledge including Microsoft Office, Point of Sale systems, printers, and other common office equipment.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Basic knowledge of AV equipment.
• Task-driven and detail-oriented mindset.
• Creative and effective problem-solving skills.
• Ability to problem solve in high-stress situations.

Physical Requirements:

• Long hours frequently required, including evenings, weekends, and holidays.
• Must be able to stand on feet throughout the shift and frequent physical activity.
• Must be able to frequently lift up to 25 lbs and occasionally lift up to 50 lbs with assistance.
• Must be able to climb stairs occasionally.
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat).