COMPANY OVERVIEW

At Staybridge Suites®, we’re at the heart of a movement. We exist to help guests live the life they believe in, even while on the road. A traditional hotel doesn’t always cut it, and we know that when travelling for days, weeks or even months at a time, we believe our guests deserve more. It has always been our simple mission to provide something different. Distinct. More space and a greater sense of community that breaks down the walls of monotonous, restrictive travel and experience a break from the travel norm.

We would like to welcome you to be part of our movement and fulfill our mission to help our guests live the life they believe in. We are always looking for great people who are dynamic, personable, and ready to jump into any situation to give a helping hand. With a variety of positions, we are confident you will find the perfect fit for you within our hotel. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today!

JOB SUMMARYOur Evening Reception Host ensures that our guests enjoy off right with a great breakfast and genuine service. As Evening Reception Host, you are responsible for setup, take-down, sanitation and restocking of the reception area and kitchen. You will also greet guests and keep the breakfast buffet neat and clean throughout your shift. Our Evening Reception Host is always organized, calm, and friendly, going above and beyond to make sure our guests have the best experience. The hours of the reception are 3:30 PM - 5:30 PM on Monday, Tuesday and Wednesday.

RESPONSIBILITIES

• Coordinate day-to-day activities, ensuring the Evening Reception is prepared in accordance to food handling regulations, guidelines and brand standards.
• Ensure food is prepped and ready for the beginning of the Evening Reception and replenished throughout reception's hours. 5:30 - 7:30 PM.
• Welcome guests with a friendly greeting and a smile and ensure you are walking around the breakfast area engaging them; replenish coffee & alcoholic beverages to provide a memorable guest experience.
• Maintain inventory of all food supply and assist with the completion of food orders as necessary.
• Assist in necessary setup, service and breakdown of evening reception and meeting room functions.
• Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Check storage areas for proper supplies, organization, and cleanliness.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner.
• Work with the hotel team to create and deliver a memorable service experience for guests.

QUALIFICATIONS

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills required.
• Able to easily and quickly lift and carry heavy trays.
• Able to stand for long periods of time.
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
• Able to work in fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.

BENEFITS

• Associate Hotel Discounts Worldwide!
• PTO Accrual from day one!
• Health, Dental and Vision Insurance
• 401(k) with Employer Match
• Short Term & Long Term Disability Insurance
• Paid Life Insurance
• Employee Assistance Program