Job description

This is a part-time opening (20-30 hours per week). You may choose your hours between 9am-4pm, M-F. You may work remotely from home once you are trained. Training could take up to three weeks - at our office, 4619 Kenny Rd, Columbus, OH. This job primarily involves answering phone calls from patients who have questions about their medical bill. You must have a PC, not a Mac computer.

We are a locally owned and operated medical billing company with approximately 60 employees. We have been in business since 1980. Our clients are physicians and physician groups, mostly pathologists and anesthesiologists. We bill patients and the patients' insurance for services received from our clients. In addition to taking patient phone calls, the customer service rep may help with other tasks such as data entry or calling insurance companies or going to their website to find out if a claim has been received or why it has not been paid. Other responsibilities could also include filing appeals, fixing and resubmitting denied claims, working error reports, entering patient demographic and charge data, etc. The customer service rep spends the majority of his or her time working in our billing system. No previous experience is required. We look for candidates who are intelligent, fast learners, and have a strong work ethic and desire to grow and be challenged. Computer skills are a plus.

Job Type: Part-time

Pay: $12.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Paid time off
• Vision insurance
• Work from home

Work Location: Hybrid remote in Columbus, OH 43220

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