Job description

Are you looking to make a difference in the job you do? Are you ready to join an organization where you can make a significant impact every day?

If so, you are at the right place. At RVNAhealth, you can experience satisfying and challenging work that makes a real difference in people’s lives, every day. We are an agency where you can feel valued and achieve professional growth and development with personal fulfillment, every day.

Why RVNAhealth?

RVNAhealth (formerly known as RVNA, the Ridgefield Visiting Nurse Association) is a ten-time winner of the Hearst Media Top Workplaces Award. We offer rewarding career opportunities where you can make an enormous impact, every day.

Benefits of Working at RVNAhealth

RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer:

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs
• Work-life balance: full-time, part-time, and per-diem opportunities

For those working “in the field,” we offer state-of-the-art technology to stay connected, including cell phones, laptops, or tablets for recording real-time medical data; reimbursement for mileage; and RVNAhealth uniforms.

We are looking for a highly capable IT/EMR support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, including HomeCare Homebase, enhancing system performance, and providing support to our staff.

Responsibilities:

· Provides IT assistance to staff members.

Responds to employee inquiries and assist in troubleshooting and resolving challenges

· Provides training in EHR processes relevant to staff work so they can continue to provide optimal, efficient care.

· Develops standardized written teaching materials for clinicians including tablet training manuals and how-to- guides.

· Analyzes and reviews EHR database to develop improved documentation flow for clinical care and regulatory compliance.

· Acts as a resource to clinicians for EHR documentation and training. Is a superuser of EHR.

· Maintains records of Performance & Quality Improvement activities that evolve from Education department.

· Identifies and implements special or new quality improvement activities regarding EHR or management of equipment as agency needs are identified.

· Coordinates and collaborates with third-party vendor activities related to EHR and equipment management and activities.

· Reviews documentation regarding software updates, plans for and assures completion of education and implementation of process changes to take full advantage of capacity and operations of software applications.

Qualifications:

A bachelor's degree in computer science, information technology, or similar.

• Knowledge of Homecare Homebase EMR
• 3-5 years of experience as an IT support specialist.
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.
• Ability to determine IT needs and train end-users.

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. RVNAhealth is committed to building a workplace where inclusion is not only valued, but prioritized.

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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