Educational Technology Services Assistant

Full Time
Zeeland, MI 49464
Posted
Job description
  • JobID: 2936
  • Position Type:
    Technology/Educational Technology Services Assistant
    Date Posted:
    10/31/2022
    Location:
    Zeeland West High School
    Summary:
    The Educational Technology Services Assistant will be responsible for various functions supporting the technology department. They will assist the technology personnel with general communications/scheduling (web, phone, email, walk-ins), inventory, office duties, purchasing, student/staff login ID support, printer/copier services/support, telephone services/support and warranty work processing. Works directly with students/staff to support the ZPS Student and Staff devices. Serve as the primary contact for device technical support via the ZPS Help Desk.

    Responsibilities:
    • Assistance with apps, repairs, profiles, lost/stolen devices, inventory, billing, purchasing, etc.
    • Maintain inventory and software licensing.
    • Complete general office organizational tasks.
    • Coordinate office operations and communicate effectively with stakeholders both in and out of the district.
    • Support staff/student/parent accounts along with related documents.
    • Obtain pricing information for software/hardware purchases, upgrades, replacement and disposal.
    • Purchase and inventory hardware and software.
    • Perform Help Desk duties to assist staff/students with technology problems and, when appropriate, direct them to the appropriate resource or person.
    • Welcome office visitors and support meeting preparations.
    • Provide parent support for SIS accounts and logins.
    • Assist with staff/student devices and coordinate device repair process.
    • Printer/copier services/support.
    • Telephone services/support.
    • Create student accounts and manage student/staff passwords as needed.
    • Other duties as assigned.
    Qualifications:
    • High level of communication and interpersonal skills to interact effectively with students, support staff, teachers, and administrators.
    • Post-secondary education (degree preferred).
    • Expertise in using GSuite applications and Microsoft Office 2012/16/19 applications.
    • Accounting, bookkeeping, purchasing, and inventory experience.
    • Able to prioritize work, work independently and cooperatively, pay attention to detail, organize and be organized. Able to develop and manage processes that encourage.
    • Positive attitude, self-directed, and able to learn new processes on a daily basis.
    • Ability to create reports and analyze data to support decision-making.
    Schedule:
    5.5 Hours per day
    Monday through Friday
    Full Year

    Compensation:
    Level II - $13.33 - $15.60

    Replacement Position

    Once the posting deadline date has been met, the supervisor will review applications and schedule interviews with the most qualified candidates. An email will be sent to applicants when the position has been filled.

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