Job description

Nadel, an internationally renowned creative marketing, promotional products & merchandise solutions company (www.nadel.com) is seeking an eCommerce Manager for our headquarters located near LAX.

You will join a company that has the feel of a start-up, but with the stability of an established business. Founded over 60 years ago, Nadel continues to be a leader in its industry. We do what we love, and we love what we do! From the moment we wake up to the moment we fall asleep, our goals are simple: To design and produce dynamic materials for our clients.

Job Description

• Responsible for integration and conversion of Nadel’s Webstores, E-commerce Operations, and ERP/Order Fulfillment systems and processes
• Oversee all eCommerce stores, programs, and digital solutions
• You will work with the global eCommerce team to set offerings, KPI metrics, outlining revenue, services, and site analytics, and make performance-based decisions and recommendations to further improve the eCommerce business.
• Collaborate with the global team to improve user experience
• CX Journey Mapping
• Pipeline & Customer engagement planning
• Serve as the Email, SMS, and Push Marketing lead - interacting and collaborating cross-departmentally to create an engaging customer experience and drive sales.
• Orchestrate all aspects of a strategic eCommerce plan. Deliver a superior experience across multiple platforms. Be a key component in developing the effective planning and execution of an eCommerce strategy, working cross-functionally with teams
• Participate in building and directing a team of eCommerce professionals that can effectively help develop and execute creative eCommerce solutions
• Own and manage Internet marketing solutions, social media integration, SEO, and other monitoring methodologies and analytics
• Provide thought leadership, innovation, and process optimization initiatives such as implementing eCommerce software and other industry best practices
• Identify new areas of eCommerce opportunity beyond current offerings
• Closely monitor plan performance and drive any necessary changes to meet or exceed targets
• Report on business trends and provide insights and recommendations to the senior management team on how to further maximize results for our eCommerce business
• Daily leadership and development of direct team
• Own external ECommerce relationships with existing partners
• Guide International teams on best practices for their digital platforms and online businesses
• Collaborate with leadership, colleagues, and peers across the organization to provide insight and recommendations
• Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
• Identify industry-leading resources for potential partnerships

Required Knowledge, Skills, and Abilities

• Experience with eCommerce Platforms
• Mobile first mindset with demonstrated experience in leading mobile eCommerce websites
• Ability project-manage site design and development initiatives with a working knowledge of front-end programming languages.
• Process-oriented and passionate about details, finishing projects with a deadline
• Ability to manage multiple projects at once
• Highly organized
• Strong proficiency using Microsoft Office Suite, notably Excel
• Strong understanding of new technologies and how they can be applied to digital marketing
• 6 – 10 years of relevant, full-time work experience. 3 – 5+ years in a leadership role required
• Excellent communication, critical thinking, problem-solving, and project management skills
• Excited about the web, e-commerce, mobile, digital transformation, and the overall customer experience

Benefits Package includes:

Medical, Dental, Vision, Life, AD&D, Short and Long Term Disability Insurance, Accident Insurance, Critical Illness, 401K with employer match, Flexible Spending, EAP, Paid Holidays, Sick and Vacation time.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Los Angeles, CA 90045: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• E-commerce: 6 years (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location

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