Job description

Summary:

The primary responsibility is to provide fast, accurate information to patients and physicians.

Responsibilities:

• Respond to patient questions or forward call/information to the appropriate department
• Check the crash cart and refrigerator temperature daily
• Manage inventory (office supplies, batteries, etc.)
• Billing for Mercy in Epic
• Monthly and Quarterly PI reports
• Transcribe Orders
• Print, upload, and enter Mercy REEG orders
• Signed reports for REEG/VEEG Reports and Sleep Reports
• Send emails to Reading Physician for REEG/VEEG and Sleep to be reviewed
• Home Sleep responsibilities (i.e., HST failed process)
• Closing beds for sleep studies in CRM
• Courtesy Calls to patients
• Referral entry
• Compiling referrals from the Mercy printer and extracting chart notes from Epic
• Other duties as assigned by the Manager

Qualifications:

• High School or GED equivalent preferred
• Must have proven organizational skills
• Minimum 1-year customer service experience
• Strong communication and computer skills are a MUST
• The ability to adapt to change and to multi-task is crucial for this position

Schedule and Benefits:

• Monday through Friday 8:30 AM to 5 PM
• PTO and SICK offered
• 401k
• Health, Dental, and Vision Insurance offered

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rockville Centre, NY 11570: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office: 1 year (Preferred)

Work Location: One location

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