Job description

Position Summary: Oversee restaurant operations for all assigned restaurants including financial performance, product production, product quality, customer service standards, inventory, personnel, sales, and marketing for each restaurant. Ensure all restaurants are operated with operational guidelines established by Fourteen Foods and International Dairy Queen.

Will Cover 6 locations: Prattville, AL, Arab, AL, Boaz, AL, Gadsden, AL, Alexander City, AL, Florence, AL adn Muscle Shoals, AL.

Essential Functions:

• Oversee and manage areas of each restaurant and make final decisions on matters of importance.
• Manage each restaurant to optimize manageable profit, control COGS, Labor and Sales.
• Ensure that all PRIDE Systems and routes are incorporated into day-to-day operations at each

restaurant.

• Ensure customer service in all areas, in each restaurant, meets company standards.
• Respond to customer complaints, taking prompt and appropriate actions to resolve problems and

ensure customer satisfaction is maintained in each restaurant.

• Organize and implement local restaurant marketing in each restaurant as well as regional and

national marketing promotions to increase restaurant sales.

• Staff, train and develop restaurant general managers through orientation, ongoing feedback, the

establishment of performance expectations and by conducting performance reviews.

• Expected to exercise good judgment in decision-making and report issues to Director of Operations.
• Responsible for hiring and terminating all management staffing within all state/federal guidelines.
• As needed, support the development of new stores.
• Willing to travel 75% of work hours.

Accountability:

• Accountable for financial goals set for each restaurant.
• Ensure each restaurant is in accordance with established company standards, policies and

procedures.

• Assist in the success of each restaurant by ensuring customer satisfaction through adhering to company standards for quality, value, service and cleanliness.
• Maintain a positive working relationship with each restaurant and promote a cooperative and

pleasant working climate, which will be conducive to maximize employee morale, productivity and
efficiency.

• Other duties as assigned.

Qualifications:

• Minimum of 3-5 years of previous restaurant management experience preferred.
• Bachelor’s Degree in Business Management or equivalent management experience preferred.
• Must be able to manage and provide leadership to multiple locations, as assigned.
• Must have a sense of urgency and the ability to motivate others to perform.
• Must have excellent customer service and employee relations skills and be detail oriented with the

capability to oversee all aspects of the business and multiple areas simultaneously in a fast pace
environment.

Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experince, as we do not discriminate on the basis of an applicant's age.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Arab, AL 35016: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.