Job description
Position Overview: The Security Operations Center (SOC) is the primary communications and documentation center.
- Responsible to monitor security & fire alarms and Closed-Circuit Television (CCTV) and dispatch responding forces to provide immediate visual assessment (IVA) at these locations.
- Must be able to communicate clearly and concisely in both verbal and written format and provide feedback to higher authority.
- Responsible to plot locations of resources and responding forces to immediately dispatch as needed.
- Responsible to maintain rosters of all on-duty forces as well and telephone rosters and notifications matrix.
- Responsible to initiate emergency communications to site populace to make them aware of pending and actual emergency events.
- Responsible for monitoring airfield traffic and serve as the back-up air traffic center during non-duty hours.
REQUIRED QUALIFICATIONS AND EXPERIENCE:
- Must be at least 21 years of age.
- Telecommunicator 1 certification preferred
- Possess and provide proof of at a minimum HS Diploma or GED equivalency certificate or a high degree.
- Successfully pass a criminal history background investigation.
- Must speak English fluently; read and comprehend written English.
- Must be able to demonstrate excellent skill using Microsoft applications.
- Must be capable of learning new computer programs and applications.
- Must be able to work various shifts, to include weekend and Holidays.
- Must be able to successfully complete a pre-employment physical exam.
- Ability to write legibly, using proper grammar and spelling.
- Ability to acquire a knowledge of all contracted site locations, including each site’s geographical layout.
- Ability to acquire the knowledge necessary to operate base radio and computer terminal equipment.
- Ability to perform routine clerical work.
- Ability to follow moderately complex oral instructions.
- Ability to remain calm and effective under heavy work load and emergency situations.
- Ability to speak with a clear, well-modulated and pleasant voice and to use good grammatical construction in choice of words.
- Ability to establish and maintain effective working relationships with the client, public safety other employees and the general public.
- Ability to monitor CCTV systems
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