Job description

ThoroughDent Director of Operations

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• Are you feeling stuck in your current position with dreams of opportunity and growth, personally and professionally?

• Do you want to feel appreciated daily and know your work matters?

• Do you seek growth by increasing your own skill levels and motivating a team to do the same?

• Are you eager to take on daily challenges and celebrate victories as they are won?

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ThoroughDent Smiles is proud to be able to provide complete dental care to our community with the same compassion we would offer to our family. Quality dental care with patient convenience in mind is our top priority. Our success at TDS depends highly on our team’s ability to deliver outstanding, customized service to each patient. At TDS, we have a passion for exceeding our patients’ expectations
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Our core values focus on: Reliability, Integrity, Compassion, Community Service, Continued Education and Teamwork.
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**Our organization is not a right fit for everyone, but for those whose personal core values resonate with ours, we see magic happen every day with our patients and our team.

Our Director of Operations must have a proven track record of building businesses as well as leading and motivating a team. They must have a thorough knowledge of business systems, revenue generation and are responsible for implementing, with continuous improvement, a performance-based and patient-centric culture.
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This position will help the visionary owners drive the business.
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Responsibilities include but are not limited to:

Cultivate team culture, lead team meetings and set office goals

Understanding and improving KPIs

Perform team evaluations and disciplinary actions

Monitor schedule throughout the day for efficiency and increased production

Track attrition, case acceptance, new patients, referrals, broken appointments

Monitor reappointment percentages

Review patient statements and resolve patient outstanding balances or credits after insurance

Oversee the accounts payable and receivables by auditing bills, CC payments and all expenses

Oversee the daily closing out of the office, with cash and check deposits. Run and track reports

Close out the month

Update fee schedules in January

Ensure OSHA/HIPPA standards are current

Coordinate continuing education and keep licensing up to date

Monitor office facility to ensure cleanliness and organization

Monitor the ordering of all supplies

Monitor ROI on marketing efforts

Must have dental experience.
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If you are interested in this position PLEASE provide a cover letter and resume. Applications without a cover letter will NOT be considered.

Job Type: Full-time

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Georgetown, KY 40324: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Leadership: 1 year (Required)
• Dental: 1 year (Required)

Work Location: One location

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