Director of First Impressions

Position Summary:

The Director of First Impressions is responsible for serving as the welcoming presence at Fusion Academy Princeton by greeting guests and staff in a warm, sincere, and upbeat manner. The Director of First Impressions answers phones with a helpful attitude and interfaces multiple times per day with prospective parents and students, current parents and students, staff and teachers, and community members. The Director of First Impression also serves as the campus office manager by assisting with student attendance, teacher and administration communication, student and teacher scheduling, data input and file creation, weekly supply ordering, daily office upkeep, mail, monthly safety drills, and school specific email communications.

Key Responsibilities Include:

• Ensure that the phone is answered 100% of the time in a quick, warm, and upbeat manner during regular school hours.

• Answer and genuinely communicate parent’s and professional’s top 20 most frequently asked questions regarding Fusion.

• Create and maintain relationships with all staff and students by being a warm, welcoming presence at the front desk.

• Greet all guests at front desk and provide celebrity experience to all community members.

• Assist teachers, parents, and administration in adjusting and maintaining the master schedule.

• Support Head of School and off-site Admission Counselors with the admissions process.

• Keep all necessary school and marketing supplies in stock by maintaining inventory and proactively ordering through the defined Fusion procurement process.

• Maintain and organize student records, both electronic and hardcopy.

• Help staff navigate company systems and processes.

• Participate in weekly leadership and operations meetings.

• Continuously enhance Fusion culture and happiness factor with students and staff.

• Support planning and execution of school events, including teacher appreciation week, open houses, prom, and graduation.

• Meet weekly with the Head of School to discuss administrative and campus needs.

• Support state compliance requirements and be an integral part of the Crisis Management Team.

• Other duties as assigned.