Job description

Description:

The Director, Care Management plays a critical role in Southeast Primary Care Partners’ (SPCP) value-based care journey. This position will be highly visible to the Executive Team as this individual will lead the development and ongoing refinement of SPCP’s care model across our value-based care programs.
Reporting directly to the VP, Population Health, the Director will work with clinical leaders and functional support teams to:

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Define and implement care management processes to include methods for, but not limited to: Determining patient population suitable for various levels of management and education, implementing evidence-based care processes to include disease-specific patient self-management care plans, medication reconciliation and adherence plans, and transition of care management.

• Work closely with practice operations and clinical leadership to implement key interventions within each practice location.
• Partner with our chronic care management team to ensure ongoing alignment with our clinical improvement priorities at a program and patient level.
• Identify and manage community-based partners to further support SPCP’s care model and clinical improvement priorities.
• Develop patient engagement strategies in partnership with operations, clinical leadership, and marketing.
• In conjunction with leadership, identify the tools and systems needed to support care management activities and collaborate on implementing these tools and systems.
• Actively participate in performance review sessions with senior leadership and/or health plans, including developing content as needed.
• Perform other duties as assigned.

Requirements:

• Bachelor of Science degree in Nursing, Public Health, or related field.
• Georgia Registered Nurse License or Multistate Nursing License
• Supervisory experience within care management teams preferred.
• Proven success in team building and training staff to meet operational goals.
• Minimum of three years in a care management role, ideally with increasing levels of leadership
• Ability to analyze and integrate information and make sound decisions based upon established guidelines.
• Ability to quickly identify and recommend improvement opportunities
• Must be able to prioritize, plan, and handle multiple tasks and demands simultaneously.
• Proficient with computer software programs, including Microsoft Word, Excel, PowerPoint, and Electronic Health Records
• Strong knowledge of industry processes and regulations
• Outstanding communication and interpersonal abilities
• Must be comfortable saying “no” when necessary

Job Type: Full-time

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