Job description

The Animal Haven, Inc., a no-kill shelter for dogs and cats located in North Haven, CT, seeks a Development Assistant/CRM System Manager

Job description for the Development Assistant/CRM System Manager position is as follows:

Part time Position: approximately 20 hours per week.

Location: Could be remote.

Salary: $20 to $25 per hour

Reports to: The Animal Haven’s (TAH) Board Development Committee Chair

Summary

The person in this position will handle all aspects of TAH's Customer Relations Management (CRM) system (DonorPerfect), including the execution of all acknowledgments, and assist the Development Committee Chair and other board members in all administrative aspects of fundraising.

Essential Duties and Responsibilities

The Development Assistant/CRM System Manager will learn TAH’s fundraising processes and enter and manage all data in DonorPerfect. Among the Development Assistant's/CRM System Manager's responsibilties will be to:

• enter all donations to TAH into DonorPerfect, ensuring that all the data is entered correctly, consistently and according to TAH processes and DonorPerfect best practices (the donations entered into DonorPerfect include, but are not limited to, donations made by check, cash, Paypal, GiveGab, DonorPerfect's gift processing system, and Facebook);
• enter into DonorPerfect all data regarding donor/funder contacts and interactions;

• keep up to date on DonorPerfect training and train others as needed;
• pull DonorPerfect reports for mailing lists, email lists, and leadership management reports;
• ensure the integrity of the data in DonorPerfect by performing quarterly data clean ups;
• prepare board members for all donor/funder meetings with information from DonorPerfect and debrief board members and others after donor meetings and correctly enter data into DonorPerfect;

• execute acknowledgment and thank you note processes in DonorPerfect by set deadlines, update standard gift and thank you letters/emails, and coordinate with the board to ensure that top donors get personalized thank you letters;
• create and manage alerts in DonorPerfect regarding next steps and prepare appropriate board members for next steps;
• coordinate and help execute all appeals (both mail and email);
• track all gift opportunities and donor societies; and
• assist in creating and updating a development office manual.

Requirements:

• High school degree. 2-4 year college degree preferred.
• 2+ years of CRM system experience, Donor Perfect preferred
• Excellent attention to detail. Fastidious attention to entering data correctly.
• Technology & Computer Literacy (Keyboarding Microsoft Word, Microsoft Excel,)
• Ability to learn new CRM skills and apply them

• Time Management – ability to manage expectations and set realistic deadlines.
• Solid communication skills (verbal and written)
• Ability to get along well with others and to take and act on supervisor’s constructive advice
• Sefl-starter with initiative – able to propose solutions to issues
• Strong work references

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

COVID-19 considerations:
The shelter is open by appointment only.

Work Location: Remote

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.