Job description

We are looking for a Desktop Support Technician to support one of our clients in Morrisville, NC.

Work Schedule: Monday – Friday, 8am to 5pm, 40 hrs. a week. Position will require travel up to 25% of time.

Job Description:

• Responsible for leading desktop team, interfacing with client and senior executives.
• Responsible for designing, configuring, installation, administration and supporting Microsoft Windows network servers and workstations and Windows remote clients with emphasis on security, performance and efficiency.
• Worked on operating system repair/updates/installations; Windows 10, Windows 7, Mac OS X.
• Worked hardware break-fix; mother boards, hard drives, laptop displays, complete system builds.
• Tasks and Responsibilities:

• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
• Installing and imaging new computers and loading appropriate software for customers
• Installing local and network printers and other peripherals and configuration of same
• Migrating data and user profiles
• Documenting process and procedures related to technical field support activities
• Manage tasks without supervision, exceed schedule and service agreements, strong ability to write technical documentation that is easily understood by co-workers and customers
• Above excellent customer service and teamwork skills
• Willingness and ability to work overtime as needed
• In-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems hardware and software
• Design, configure, install, administer and support Microsoft Windows network servers and workstations and Windows remote clients with emphasis on security, performance and efficiency
• Domain controllers, DHCP server, file and print server, SQL Server and Exchange server
• Desktop Support and Security for Local and Remote users
• Develop and implement process for completion of software compliance project
• Troubleshoot and technical support of client/server systems
• Workstation software, hardware upgrades, updates and license management

Education and Required Experience:

• Associate/Bachelor’s degree in Science/Technology
• 8-10 years of related working experience

Job Type: Contract

Salary: $30.00 - $31.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.