Desktop Support Specialist

Full Time
Biloxi, MS
Posted
Job description
Overview:
  • Responsible for the day to day operation and maintenance of multiple applications within the civil engineering, logistics, and personnel fields at Keesler AFB MS. Candidate will respond to trouble tickets submitted via telephone and other electronic means to include email and local ticketing systems. Applicant will troubleshoot hardware and software issues with in-house tech support, the local communication unit personnel as well as higher headquarter agencies. Perspective candidate will assume administrator duties across a multitude of AF applications. As an administrator, the candidate will provide access and guidance to each request for system access.
Responsibilities:
  • Hardware/Software maintenance
  • Computer hardware custodian
  • Responds to local Comm Squadron and Higher Headquarter tasking’s
  • Responsible for the access and maintenance for Vectrus employees
  • Respond to critical communication requirements.
  • Asset inventory and control
  • Ensures all requirements are satisfied for data storage and usage
  • Strong interpersonal skills are required
  • Collaborative work style, fostering cooperation and teamwork
  • Ability to exercise good judgement and insight, to understand the overall effect of decisions
  • Ability to prioritize responsibilities in order to handle a demanding workload
  • Detail-Oriented with a high degree of accuracy
  • Ability to anticipate internal client needs
  • Performs other duties and assignments as required
Qualifications:
  • Minimum Qualifications
  • Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.
    • Associates Degree preferred or CompTIA A+
    • Must have CompTIA Security+
    • Understanding of Department of Defense Military standards
    • Must have or be able to acquire a government Secret Security Clearance
    • Must have or able to obtain Security+ within 90 days of hire
  • Experience:
    • Have a minimum of 2 years’ experience with MS windows 10 and the MS office suite.
    • Be familiar with Microsoft Server 2019 or Industrial Control Systems.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

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