Job description

Job Description:
The End User Computing Offboarding Specialist will be responsible for processing offboarding requests assigned to the IT Desktop Support Teams and coordinating the recovery of company-issued computer hardware from employees upon completion of their employment. This position is very hands-on and requires self-motivation, strong verbal/written communication skills, strong multi-tasking and prioritization skills, and attention to detail. Responsibilities may also include entry-level IT desktop support, such as computer configurations, deployments, troubleshooting, and repairs. Training will be provided.

Skillset / Experience:

• Proactively monitor ticketing systems, ensuring all tickets and tasks are updated daily with detailed documentation
• Send and receive packaging and shipping materials to offboarded employees
• Maintain a spreadsheet with tracking information for all returned hardware
• Coordinate the return of non-IT items, such as badges, fobs, corporate credit cards, etc.to the proper departments
• Identify recurring or trending issues and provide recommendations to management
• Maintain an inventory of shipping and packing materials
• Work with the Desktop Support Team on various tasks such as hardware/software deployments, support tasks, office moves, etc., when time permits (training will be provided)

Requirements:

• High School Diploma or GED
• 2-4 years of experience working in an office setting
• General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook.
• Experience shipping, tracking, and receiving large amounts of parcel is preferred, but not required

Job Type: Contract

Pay: $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77002: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you open to working 100% onsite?
• Are you open to working on a 6 months contract?

Education:

• Associate (Required)

Experience:

• IT Support: 2 years (Required)

Work Location: In person

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.