Job description
About GLS:
General Logistics Systems US, Inc is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion.
We've taken our unique but proven business model stateside, where we intend to shake up the market with a truly combined express parcel, premier less-than-truckload (LTL), dedicated and freight brokerage offering that's faster and more flexible than our competitors'.
We passionately believe that our success depends on our customers' success, which informs the 'why' and 'how' of everything we do. At this pivotal stage in our growth journey, we are looking for like-minded individuals to help us build a new kind of logistics company...one that makes customers' lives easier and plays an active role in their achievements.
Does this sound like you? If so, please apply to join GLS-US and keep an eye out for future openings as we expand!
Responsibilities & Duties:
- Process and mail invoices
- Process incoming mail concerning billing and invoicing
- Post payments in a timely manner and accurately
- Reconcile cash receipts posted in A/R module daily
- Respond to incoming customer calls and emails
- Research and resolve client billing problems or issues
- Initiate collections on past-due accounts
- Work closely with Sales Department and Operations
- Assist with special projects as needed
Requirements:
- High school diploma/GED required, college degree preferred
- Proficient in Word, Excel & Outlook
- Possess strong organizational, strong communication and negotiation skills
- Maintains accuracy, timeliness and consistency in a high volume fast paced environment
- Proven to be reliable, detail oriented and have strong work ethics
- Possess excellent customer service skills and phone manner
- Ability to manage stress in a fast-paced environment and work under general supervision
- Team player
Preferred Qualifications
- Customer service experience 2-3 years
- Billing experience 2-3 years
EEO Commitment: General Logistics Systems US, is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination, and is always committed to doing what's right.
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