Job description
JOB SUMMARY
The DC Systems Supervisor’s role is to oversee the day to day operations of the DC. This position will involve the management, tuning and troubleshooting of the warehouse systems. Responsible for maintaining high levels of availability of the supported business applications. Responsible for continuously developing and mentoring Team Members using a continuous improvement mentality and will work to perpetuate a “Creekstone Proud” culture through attitude and actions.
- Participate in and support capacity planning and the development of day to day strategic goals for systems and software in conjunction with Warehouse Management Systems.
- Coordinate with DC Systems Support Tech’s, IT network manager, business application owners, and outside vendors to coordinate appropriate measures to address system failures.
- Supervise the maintenance of workstations, printers, scanners, and other DC equipment.
- Manage communications and connection solutions, including workstation connectivity, local area networks, wide area networks, wireless network, PLCs, scanning devices, and other related warehouse equipment.
- Manage input/output fleet, including PLCs, printers and scanners.
- Work with IT to perform and test system’s connectivity and functionality.
- Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems, input/output fleet, and workstations. Escalate incidents as necessary.
- Support application development teams throughout project life cycles.
- Analyze system, server, application, network, and input/output device performance.
- Recommend, schedule, and assist with software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
- Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
- Create required reports in response to business needs.
- Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
- Maintain policies, procedures and associated training plans for system administration and appropriate use.
- Manage and/or provide guidance to other members of the team.
- Deliver against monthly targets using leading indicator KPI’s.
- Manage and promote accountability and success promoting a Creekstone Proud Culture.
- Assist the DC Systems Support Manager as needed.
- Two to four years equivalent work experience required.
- College diploma or university degree in the field of computer science, project management or engineering preferred.
- Proficient with Microsoft /Cisco Networking/WAN/LAN/PLC.
- Strong Knowledge/Concept of Warehouse Management Systems.
- Must be able to troubleshoot Hardware/Software/Networking.
- Experience with SQL data management.
- Experience documenting and maintaining configuration and process information.
- Good understanding of the organization’s goals and objectives.
- Strong customer service orientation.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong interpersonal and oral communication skills.
- Adept at reading, writing, and interpreting technical documentation and procedure manuals.
- Ability to conduct research into hardware and software issues and products as required.
- Ability to present ideas and solutions in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Skilled at working within a team-oriented, collaborative environment.
PHYSICAL REQUIREMENTS:
Climbing occasionally, stooping occasionally, crouching occasionally, standing for 8 or more hours per day, walking frequently, pushing frequently, pulling frequently, gasping frequently, repetitive motions frequently, lifting: 0 – 100#, Exposure to a variety of environments such as Cold, Hot, Wet, Humid; Wear necessary Personal Protective Equipment (PPE) – hard hat, safety-toe boots, safety goggles, hair/beard net, etc.
Creekstone Farms Premium Beef LLC is an Equal Employment Opportunity (EEO) Employer.
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