Job description

High Country Search Groups is currently seeking a detail-oriented Customer Service/Data Entry professional with 1-2 years of experience for a client in North Denver. The successful candidate will be responsible for accurately entering customer information, responding to inquiries, and providing exceptional customer service. This position offers an excellent opportunity for growth and advancement within the company.

Job Description for the Customer Service/Data Entry Professional:

• Enter and update customer data and orders in our database with a high level of accuracy
• Respond promptly and courteously to customer inquiries via phone, email, and in-person
• Resolve customer complaints and issues efficiently and effectively
• Collaborate with internal teams to ensure timely and accurate order processing and shipment
• Assist in inventory management and product ordering processes as needed
• Maintain up-to-date knowledge of company products, services, and policies
• Perform additional tasks and duties as assigned by management

Qualifications:

• 1-2 years of experience in customer service and data entry roles
• Strong attention to detail and accuracy in data entry and order processing
• Excellent communication and interpersonal skills
• Ability to work well under pressure and multitask in a fast-paced environment
• Proficient in Microsoft Office Suite and experience working with customer databases
• Knowledge of inventory management systems is a plus
• High school diploma or equivalent education required, associate or bachelor’s degree preferred.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Denver, CO 80234: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: Hybrid remote in Denver, CO 80234

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