Job description

Required Skills/ Abilities: Reporting to a Transaction Processing Supervisor, the Transaction Processing Associate is responsible to work on various Transaction Processing projects. These projects involve researching, analyzing and updating consumer information utilizing different systems. Qualified candidates will bring a positive approach to meeting the high demands of a busy work environment. This position will provide open enrollment transaction support.

Primary Duties and Responsibilities:

• Process all transactions and perform all tasks accurately within the procedural guidelines and without Errors.
• Meet or exceed the Daily Productivity standards for each task performed. Meet performance standards for Quality, as defined in the Quality Assurance Plan (QAP) with no errors.
• Exhibit exemplary customer service internally and externally.
• Consistently meet or exceed customer’s needs.

Required Skills/ Abilities:

• Ability to Type at least 45 WPM.
• Ability to organize work, set priorities, remain flexible and adapt to change with a positive approach.
• Proficiency (or ability to be trained) with company standard software and PC systems.
• Ability to problem solve through analysis and ongoing feedback.

Job Types: Full-time, Contract

Salary: $18.51 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• East Hartford, CT 06108: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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