Customer Service Support-Transportation & Logistics Dept.
Full Time
Oak Creek, WI
Posted
Job description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Receive incoming and make outgoing phone calls
Provide LTL freight quotes for customers and sales departments in a timely manner
Troubleshoot and develop solutions with challenging delivery locations and time sensitivity
Process LTL, truckload & expedite shipments (Inbound and outbound) using Acumatica and TMS
Calculate and add customer freight charges (and carrier costs) to orders in TMS and Acumatica.
Use mathematical talent to be sure charges are correct
Handles shipment details for Orlando, FL location
Provide backup to production order processing for truck shipments
Provide support to freight lines when needed
Assist LTL office as needed
Assist in small projects as needed
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