Job description
This is a Full-Time position till 12/31/2023 with NO benefits.
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
Who you are
You are a self-motivated team player with the ability to work in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks.
About the job
Responsible for providing direct support to customers in handling Standard Orders throughout the order-to-cash process (from customer order to Invoicing) and keeping the customers updated on deliveries.
- Manage the order-to-cash process for Standard Orders, from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).
- Customer support during the process: order status, delivery date.
- Backlog and WIP maintenance
- Claims administration.
This is a contract position without any benefits.
Hours: 8:00 am -5:00 pm (Flexible starting time)
Hybrid schedule: 3 days Office 2 days Home
What you know
You have a high school diploma or GED, and:
- At least 2- 3 years of CSR experience.
EEO/Vet/Disabled Employer
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