Job description
Are you a natural communicator and a great listener? Do you thrive on a team that's focused on finding the best solutions for customers? Can you remain kind and supportive when customers share their frustrations?
Our Chesapeake office has grown exponentially, and this could be a great opportunity to join our fun-loving team, onsite, and help develop this expanding business. Our center is open 7 days per week (8AM-10PM, Monday-Friday and 9AM-10PM Saturday and Sunday) and we are seeking individuals to join us on the 12PM-9PM as well as the 1PM-10PM shift (5 days per week, including one day per weekend). Training will take place over a six-week period, Tuesday-Saturday, 6am-2:30pm or 3PM-11:30.
The Role:
As a Customer Service Representative, you'd deliver exceptional service and solutions to customers through inbound call regarding billing inquiries, questions and issue resolution. You'd work with top technologies and systems while having a dedicated team of leaders and peers to support you. And, while experience with successfully meeting sales goals and targets would give you jumpstart, we provide robust training to ensure that all of our representatives are set up for success.
At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly.
What we offer:
- Competitive starting pay of $17/Hourly with monthly incentives, PTO, 401k, and paid training
- Medical, dental, and vision benefits, EAP, health and wellness programs, and more
- Advancement opportunities – 80% of our frontline leaders have been promoted
Qualifications:
- Must have completed high school or equivalent
- Must have at least one-year experience in customer service
- Must be able to work onsite in our Chesapeake, VA office
- Must have fulltime, open availability to be scheduled any day, Sunday-Saturday
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Chesapeake, VA 23320: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have fulltime, open availability to be scheduled any day, Sunday-Saturday?
Experience:
- Customer service: 1 year (Required)
Work Location: One location
www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.