Job description
Urgently Hiring for a Temporary Customer Service Representative in Canonsburg, PA!
Weekly Pay and Time and a Half Over Time.
We are looking for highly motivated individuals to fill a 3-4 Month Temporary Customer Service Representative position located in Canonsburg, PA to assist with our clients financing department.
Job Description:
- Collect payments on past due bills.
- Be proactive with customers to also discuss invoices that will be coming due in near future as well.
- If credits are found on accounts and no past due invoices, Taking the step to follow-up with customers to see if they was a refund check or leave on account for next order.
- Identify a list of customers who have not made payments.
- Organize list according to severity of delinquency.
- Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
- Call customers using telephone.
- Inform clients of overdue accounts and amount currently owed.
- Attempt to collect payment.
- Developing payment plans.
- Ensure all customer information is correct, including phone numbers and addresses.
- Listen to customer's story and determine if debt can be collected.
- Involvement with Sales Team prior to putting account on Credit Hold.
- If all attempts have been made to collect debt and was unsuccessful, account would be placed on Credit Hold.
Requirements:
- H.S Diploma or G.E.D
- Must be able to clear a 7 year background check.
- Must be able to clear a 10 panel Mouth Swab Drug Screening.
- Must Have Reliable Transportation.
- Must have at least 1 year of Customer Service Experience.
Hours: 7:00 am - 3:30 pm or 8:00 am - 4:30 pm.
Pay: $17- $19.00/hr.
About STAFFusion Inc: We are a Full-Service Staffing & Recruiting Experts for 35 years. Connecting Diverse Talent to Business Through Staffing. We are located in Canonsburg, PA and we assist our clients needs all over the US filling various positions with qualified, enthusiastic and hardworking individuals. Safety is a high priority, monitored through our Certified Safety Committee.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
:
Job Types: Full-time, Temporary
Pay: $17.00 - $19.00 per hour
Benefits:
- On-the-job training
- Referral program
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Canonsburg, PA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Billing or Collections: 1 year (Required)
Work Location: One location
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