Customer Service Rep- Distribution Center

Full Time
Aurora, CO 80011
$18 - $20 an hour
Posted
Job description

Since 1947, Acme Distribution has been Denver, Colorado's leading supply chain, warehouse, transportation and fulfillment logistic and management company.

Responsibilities:

  • Excellent client service
  • Manages direct to customer orders through multiple systems, email and phone correspondence.
  • Verifies, maintains and audits issue tracker entries concerning vendor appointments, shipment quality, reports, damage and third-party labor delivery issues
  • Meet or exceed all metrics and assist client in resolving issues
  • Establish and maintain direct communication with internal/external customers
  • Ensure that all client information is current and up to date.
  • Guarantee that accounts are handled accurately and efficiently in coordination with supervisors in the customer service and operations department.
  • Maintaining extensive customer contact by phone, email and in person.
  • Entering accurate ten-key calculations and data entry.
  • Processing paperwork involved in shipping and receiving of individual assigned accounts
  • Perform other functions as assigned, including but not limited to assisting on floor when needed.
  • This position abides by GMP and Food Safety/Quality regulations set by the company

Requirements:

  • High School Diploma or equivalent.
  • Must demonstrate a proficiency using common office applications.
  • Must be able to ask questions and learn quickly.
  • Must be self-motivated and able to prioritize own workload.
  • Must be detail oriented and able to work in an industrious multi-tasked environment.
  • Must be PC literate with proficient knowledge of MS Office Suites (Windows, Word, and Excel).
  • Self-motivated using critical thinking and proactive resolution skills and techniques while providing exceptional customer service.
  • Ability to manage large volumes of data from multiple accounts.
  • Must be able to establish and meet goals and deadlines with minimal supervision.
  • Ability to communicate effectively and must be a team player.
  • Ability to establish and meet set goals.
  • Must have excellent interpersonal, verbal and written communications skills.


Must be able to pass background check and our company participates in E-Verify.


Location:
18101 E Colfax Ave Aurora, CO 80011

Shift: Monday-Friday 8am-5:30pm

Pay: $18-20/hour based on experience

Benefits:

Health, dental and vision first of the month after 30 days

1st year- Sick pay accrual as well as 8 paid holidays

Paid vacation after 1 year Anniversary

Optional Matching 401K, Disability and Life Insurance


Interested candidates please contact:

Eryn Scott, Recruiter

303-367-3328

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