Job description
Customer Service Rep
Remote Work!!!, Great Benefits !!!! & Competitive Wage
Job Description
- Must have experience in a outbound call center;
We are a growing HVAC company seeking a qualified professional to join a winning team for the role of Customer Service Representative. If you are motivated and a self starter who thrives in a fast paced environment, this is your opportunity to a rewarding career, not just a job.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Solon, four generations to be exact. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will promote customer satisfaction by converting incoming and outgoing customer calls into booked service appointments.
Key Sub Tasks
- You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information.
- Must have out bounding experience.
P.K. Wadsworth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state or local protected class.
Job Type: Full-time
Pay: From $15.00 per hour
COVID-19 considerations:
This is a remote position temporarily until we transit back into the office.
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