Job description
Responsibilities:
Performing the functions that ensure our customer’s needs are being met.
Light call volume.
Printing and gathering documents and information in a timely manner.
Responding to emails in a timely manner.
Work with freight carriers along with FedEx/UPS to track, re-route, pick-up packages, etc.
Enter Return Goods Authorizations in Oracle system.
Requirements:
Prior customer service experience is required.
Attention to detail is a must.
Excellent communication, time management and organizational skills.
Pleasant personality for phone.
General computer skills.
Must have basic typing skills(including 10-key).
Microsoft Office Suite and Outlook.
Oracle system knowledge is a plus.
Self-Motivator.
Enthusiasm, courtesy, and articulation.
Ability to learn quickly.
Service minded.
Job Types: Full-time, Contract
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: One location
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