Job description
Nuvera Communications is a leading Minnesota broadband provider headquartered in New Ulm, MN. Nuvera’s state-of-the-art fiber network provides reliable and affordable residential internet service through both fiber-to-the neighborhoods and newly expanding Gig-speed fiber-to-the-home services. Nuvera also provides business services including fiber internet, voice, hosting, and managed services. Nuvera has customer solution centers in the Minnesota communities of New Ulm, Glencoe, Goodhue, Hutchinson, Litchfield, Redwood Falls, Prior Lake, Sleepy Eye, and Springfield as well as Aurelia Iowa.
A Customer Sales & Service Associate will identify the needs of residential customers and provide solutions and support for our customer’s diverse needs. This position will convert leads into sales opportunities while creating customer awareness of the benefits and all products and services we have to offer.
Key responsibilities of the role include:
- Provide call center services, receive inbound calls, and conduct outbound calling campaigns.
- Provide customer care for walk-in traffic and retail sales.
- Proactive sales to our residential customers.
- Administrative duties following the sales of products and/or services.
Preferred Experience:
- 2-year degree, or equivalent in experience.
- 1-year sales or customer service experience with demonstrated knowledge in the use and understanding of cellular, computers, and basic internet technology.
Please be aware you will be redirected to our Paycom site to complete your application.
Nuvera is an EOE.
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