Customer Experience Specialist

Full Time
Remote
Posted
Job description

Job description:

· Performing design, development, and configuration of CCaaS products and platforms

· 3+ years in development, configuration, or deploying SaaS/Cloud products and platforms

· Strong hands-on experience in cloud-based CX platforms, such as Genesys, NICE, or AWS Connect. Certification preferred.

· Experience in implementing, maintaining, and supporting voice, IVR, chat, SMS/messaging channels in SaaS platforms

setting up any digital channels (chat, messaging, etc.) which critical.

Job Type: Contract

Pay: From $55.00 per hour

Schedule:

  • 8 hour shift

Work Location: Remote

Speak with the employer
+91 9046903507

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