Customer Care Representative (Seasonal)
Job description
Moxie Pest Control in Salt Lake City, Utah is looking for an adaptable, coachable, fast learner who can assist our Office Experts in giving our internal and external customers fantastic service! Our Office Experts handle inbound calls with a smile and complete outbound calls with grace. Working with Moxie gives you a variety of benefits such as monthly gym membership, endless drink bar, and much more! We are growing fast and would like for YOU to be the leading voice of Moxie.
Why Moxie?
- Sundays off guaranteed
- A growing company that can provide stability
- Incredibly upbeat and happy culture!
- Monthly gym membership!
- Drink bar in office!
- Monthly onsite barber
- Monthly onsite state of the art stretching
Responsibilities:
- Scheduling and setting appointments for customers in two different branches
- Identify, research, and resolve customer issues
- Inbound and outbound calls
- Ensure Customer Service levels are met or exceeded
- Must have basic computer skills including mouse and keyboard skills
Skills, Traits, and Attributes:
- Attention to detail
- Clear and concise communication
- Ability to function as a role model, ensuring that the customer remains the top priority
- Ability to organize, prioritize, meet deadlines, and follow-up on all activities
- Proven ability to challenge, motivate, and drive team's results
Before considering Moxie as your career:
- Are you reliable?
- Available Full-Time?
- Are you coachable?
Call center experience is a big plus, but not required. Dual language is a plus (English/Spanish)
This is a seasonal position ending September 1st, 2023
Thanks for applying and good luck!
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Salt Lake City, UT 84123: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you understand that this is a seasonal position?
- Do you agree to receiving text messages regarding your application/interview?
Work Location: One location
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