Job description
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.Job Purpose and Impact
The Customer Care Representative I, will support customer service activities. In this role, you will contribute to optimizing and monitoring customer orders, shipping and returns, including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities
Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Inform customers about order status, invoices and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
#LI-AB3 Job Information
Relocation assistance will not be provided for this position.
Location: Saint Clair, MI and Wichita, KS Qualifications
MINIMUM QUALIFICATIONS
Bachelor's degree in a related field or equivalent experience
PREFERRED QUALIFICATIONS
SAP experience
Salesforce experience
Proficiency with MS Suite
Equal Opportunity Employer, including Disability/Vet
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