Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :12858

Employment Type : Full Time

Job Category : Customer Care / Contact Centre

Work Location : Fort Worth, TX

State or Province : Texas (US-TX)

Potential Work Location : United States : Texas : Fort Worth

BRIEF POSITION SUMMARY:
The Cross Reference & Sourcing Representative works on cross reference requests in order to increase the match rate of what is returned to our customers. This primarily includes assisting in the identification of non-catalog or non-Big Book items for quotation purposes. Additionally work will be needed identifying the equivalent MSC part number through conversion of a competitor, manufacturer or other nomenclature.

DUTIES and RESPONSIBILITIES:

Locate (source) products or vendors that are non-catalog or special for the Cross Reference Team
Identify an MSC equivalent for products or vendors that are non-catalog or special items.
Work with the List Management database to convert Competitor, Manufacturer, UPS and other nomenclature to MSC part numbers
Add non cross referenced items (not currently in the AS400 database) into the competitive cross reference database.
Complete tasks based on timelines mutually agreed upon by the requestor and the RFQ team to meet customer expectations.
Make good business decisions when crossing items for the requested quote based on guidelines provided by the project owner
Maintains record status and tracking documentation as required
Remains up to date with all cross reference functions in order to provide additional resources when required.
Participates in special projects and performs additional duties as required
Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

High school diploma or equivalent is required
Minimum of two years industry experience is required

SKILLS:

Basic proficiency in Windows PC as well as the Internet is required
Is persistent and quality oriented when identifying, sourcing and crossing products
Proficiency in basic Excel skills necessary to manipulate data for uploading and downloading functions required.
Proficiency in the AS/400 sales related functions required
Familiarity with a variety of industrial products is required
Good communication skills are required.
MRO subject matter expert in at least one of the following areas preferred:
Electrical
Hydraulics / Pneumatics
HVAC
Power Transmission
Pipe/Valve/Fittings
Metalworking

Compensation starting at $34930 – $49900 / year and up dependent on candidate location and experience

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms.