Salon Service Group is currently accepting applications for an experienced Customer Care Associate to join our Customer Care team!

Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.

Working for SSG will provide you with:

• A fast paced, fun, contemporary working environment
• Pay depends on experience, plus full benefit package after 60 days of employment
• Stable schedule working Monday-Friday 8:30am to 5:00pm, 40 hours per week
• Career advancement opportunities
• Discount on exclusive hair products

We want YOU to join our team of passionate Customer Care Agents who provide support to our Salon Consultants and Customers around the country!

The main role of our Customer Care Agents is answering inbound phone calls from our Salon Consultants and Customers. You resolve issues, maintain customer accounts, take payments, and enter orders, among other duties.

Who you are:

• Previous call center experience is required
• Proficient in Microsoft Excel and Outlook
• Excellent data entry skills and ability to learn new software quickly
• Steady work history with longevity to show reliability
• Positive attitude and ability to handle a fast-paced environment
• Experience or interest in the salon industry
• Dedication to customer service

If you possess these characteristics and skills, we want to meet you! Send us your resume to take the first step at becoming a part of our growing team! Check us out at www.salonservicegroup.com!

All your information will be kept confidential according to EEO guidelines.

SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status or other classification protected by applicable federal, state or local law.