Department: Operations
Reports to: Director of Operations, Facilities and Safety
Supervises Others: Yes
DOL Status: Full-time
Exemption Status: Hourly; Non-Exempt

General Summary: Responsible for supervising the event clean-up operations of the Resch Complex.

Job Functions:

• Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
• Supervises clean-up crew and participates in cleaning and custodial duties.
• Supervises full and part-time labor.
• Orients and trains new hires, therefore schedules, assigns, trains, and directs the workload.
• Supervises facility lead personnel in planning weekly and daily work.
• Analyzes event service orders and prepares staff schedules. Works plans for clean-up/housekeeping crews.
• Ensures employees have necessary equipment and supplies to complete the procedure.
• Supervises the proper use and care of equipment to prevent injury to employees and customers or damage to equipment.
• Serves as Event Lead which includes opening and securing the building, supervising staff, checking the building for proper set-up and safety as well as maintaining proper heating, cooling, and lighting.
• Keeps proper inventory of equipment and supplies used during events and for cleaning purposes.
• Supervises the preparation and installation of the ice floor for hockey and skating events.
• Follows all company directed guidelines on energy conservation and practices conserving energy with all business practices at PMI.
• Performs yearly reviews of staff.
• Communicates maintenance and other problem areas to the Director of Operations.
• Performs building security functions.
• Communicates maintenance and other problem areas to the Director of Operations.
• Performs building security functions.
• Documents all safety, security and potential discipline issues and reports them to supervisor.
• Documents all attendance issues of scheduled staff (call-in, no show, ask off, etc.).
• Maintains knowledge of current trends and new developments in the industry by reading appropriate literature and attending related seminars.
• Perform necessary tasks to maintain and upkeep the facility and existing equipment.
• Interacts with staff and sets a positive tone to complete tasks according to timelines.
• Must be professional and neat appearance for meetings with internal and external customers.
• Participates in applicant interviews and makes recommendations for hiring.
• Encourages team-player behavior.

Knowledge, Skills & Abilities Required:

• Knowledge of maintenance at a level normally acquired through the completion of high school.
• Approximately 6 to 12 months related work experience necessary to gain a full understanding of show and custodial operations.
• Interpersonal skills necessary to communicate with all levels of company personnel, outside contractors, and sales personnel when discussing clients needs and to direct subordinate personnel.
• Ability to work days, nights, evenings, overnights, weekends, and holidays are required.
• Full range of body motion, manual and finger dexterity to operate cleaning and lawn equipment.
• Eye-hand coordination to operate equipment such as a truck or forklift.
• Must be able to operate simple to complex and heavy-duty machinery.
• Requires vision correctable to 20/20 and hearing within normal range.
• Frequent mobility and/or sitting or standing required for extended periods of time.
• Must have a valid drivers license.
• Must be open to becoming forklift certified.
• Due to the nature of the event business, hours of employment will include evenings, weekends, and holidays.

PMI Entertainment Group is an Affirmative Action, Equal Opportunity Employer