CSR - Customer Service Representative-Full Time 7am-3pm or 3pm-11pm!
Job description
Are you ready to make a difference?
For over 40 years, our company has provided alarm monitoring services to homes and businesses across the country. Every day our employees make a difference by providing our 3.5 million subscribers with a lifeline during some of life’s most challenging situations.
If you like to help others, can remain calm during adverse situations, and want to be a part of a community of caring professionals, then you’re in the right place!
Current Shift Openings: Full-Time Evening Shift 3pm-11pm. Some weekends are required.
Qualifications:
· No experience necessary
· High School Diploma or GED
· Good telephone voice and etiquette
· Comfortable with a fast pace
· Ability to clear a background check and drug screening
Your Job Duties:
· Notify customers and authorities about alarm activations
· Answer inbound phone calls related to alarm activations
· Resolve customer issues and concerns
What we’re doing to keep you safe:
· Minimizing in-person contact during the hiring process
· Limiting orientation & training class sizes
· Maximizing social distancing efforts at all offices
· Following CDC guidelines for cleaning, sterilization, and operational measures
What we have to offer:
· Flexible Schedules
· Weekly Pay
· Paid Training
· Pay Raises
· Paid Sick Time
· Paid Vacation
· Opportunity for advancement (100% of our management team are former dispatchers)
· Tuition Reimbursement
· Health, Dental, & Vision insurance after 90 days
· 401(k) w/ Company Match
The position starts at $14.00 Per Hour
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Boca Raton, FL 33487: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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