Job description

Crew JOB DESCRIPTION

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.We have a variety of opportunities available for Chill Crew members located at our corporate restaurant in Matteson, IL Qualities of a successful team member includes: Job Functions: Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
Enthusiastically greet and welcome fans to the Dairy Queen brand
Assist fans with menu navigation and product ingredient questions
Strive to exceed fan expectations and deliver fan first service through timely and quality service
Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
Prepare treat products following restaurant, health, and safety standards and procedures
Create and maintain a positive, safe, clean, and inviting environment for fans and team members
At all times exhibit a genuine passion for excellence
Perform other duties as assigned by management

Qualifications
Requirements:Communicate positively with fans and co-workers constantly during shifts
Work well under pressure packed situations while maintaining a great attitude
Comfortable standing for entire shift and able to lift 50 pounds
Practice established food handling procedures and meet any local health regulations
Exhibit good manners, proper personal hygiene and promptness
Have fun and maintain a positive attitude at all times!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Yes, we follow all up to date standards due to Covid-19

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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